Table Of Content
Beverage program includes a great variety of non-alcoholic beverages, as well as a wide selection of high quality brand-name spirits and wines by the glass. Casinos, bars, retail shops, lounges and theaters are frequented by guests who dress according to daytime to nighttime standards. Basic rules still apply no matter the time of day – no swimsuits, wet clothes, or bare feet. Items for Port Use OnlyThe following items may be brought on board, but can be used off the ship, while in port only. The rate is $1.99 per minute, and charges are billed to the guest's on board Sail and Sign Card.
Travel Documentation and Online Check-in
Some features are available before your cruise but more functionalities become available once on board. To download the Carnival HUB™ App, look for the Carnival HUB App on Google Play and iTunes to download. To help you plan, we have provided the recommended onboard gratuities guidelines. To view a sample of beverages prices for individual drinks and CHEERS!
Contact Guest Care
All guests must be present in order for the party to be seated. While in port, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, juice) packaged in cans or cartons may be brought on board. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 12-ounces/354-ml each or less per person. U.S. citizens may present a limited-use, wallet-size passport card. The passport card will only be valid for land and sea travel between the United States and Canada, Mexico, the Caribbean region, and Bermuda.
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Shipboard Health and Safety
Guests should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation. It is important that the guest's full name (first name and last name) on the cruise and airline tickets be the same as the guest's unexpired, government-issued photo ID that will be used for travel identification. Failure to bring documentation bridging the name differences could result in denial of boarding. For cruises that begin and end in the same U.S port, the following WHTI-compliant documents are acceptable for cruise travel.
Sail & Sign Statements
Your flightdetails are provided to the transportation company to assist in expediting yourtransportation to the pier. It is your responsibility to updateCarnival with any changes to your flight schedule to ensure you are met by the transportationcompany. In order to maintain a safe and secure environment, Carnival prohibits certain items on board, such as weapons, candles, irons, alcohol, or other dangerous goods. Carnival conducts security safety scanning of all luggage and if prohibited items are found, they will be removed and disposed of and no compensation will be given.
Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry. For the flight guidelines (latest airport arrivals and earliestreturn flights) and additional informationabout airport transportation services, click here. Parties greater than 8 guests may need to be accommodated at several tables and the wait can sometimes be more than one hour. We highly suggest that parties of 8 or more guests choose an assigned seating to assure sitting together at one table or several tables close together. Beverage Program must be purchased for each adult (21 years of age or older) assigned to the same stateroom.
Travel Documents and Online Check-In
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Guests are seated on a first come, first served basis depending on party size and in most cases, are accommodated within 20 minutes. Guests using Carnival's HUB App can check-in for 'Your Time Dining' ahead of time or check-in when they are ready to go. The App will alert the guest when their table is ready as well as the table number in the dining room displayed on the App screen.
What to Pack & Bring
Should a guest not be satisfied with the service they receive, they can contact the Guest Services desk while on board. This will allow us to address their concerns in a timely and appropriate fashion. At the discretion of the guest, gratuities may be adjusted after they have been posted on the guest's account, while on board.
Onboard Experiences
Applying this charge automatically streamlines the recognition process and ensures our crew will share in your generosity. At time of booking, guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate time and be waitlisted for their preferred choice - there is no guarantee a waitlist will clear. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted together will be cleared on the same dining time.Cross-referencing bookings does not guarantee parties will be eating together. Guests are prohibited from bringing large coolers sincescreening and movement of large coolers through embarkation is an impediment tothe boarding and security process.
Please review our list of Prohibited Items before shutting your suitcase. The passport card cannot be used to travel by air outside the United States. But we never forget to create unforgettable happiness for our guests during their extraordinary cruise vacations, all while honoring the integrity of every ocean we sail, place we visit and life we touch. Illegal narcotics/drugs including synthetic, designer drugs, marijuana, cannabis and cannabis derivatives such as Cannabidiol (CBD) items which may be labeled as medical marijuana are not allowed on board. While certain CBD products used for medicinal purposes may be legal in the U.S. based on state and local laws, they are not legal under U.S. federal law and in all the ports we visit and therefore are also considered prohibited items.
Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents. 'Your Time Dining' Open Seating 'Your Time Dining' is offered fleet wide.
Purchasing Liquor at Ports of Call and On Board at The Fun ShopsAll alcohol purchased ashore or in The Fun Shops will be stored for safekeeping until the end of the voyage. Items are to be collected in a designated lounge on debarkation morning. Liquor may be subject to Customs duty if it exceeds allowable amount. To ensure we have an ample supply, please visit The FunShops™ at /funshops to place your order before your cruise.
Carnival obtains holds on your account as you make purchases on board. On the day your cruise returns, Carnival immediately settles your final bill with the bank and alerts them that the temporary holds can be released. Until your bank acts to remove them, these holds will remain on your credit, debit or bank account. Because these temporary holds must be obtained in advance, the amount held may exceed the amount you actually spent during your cruise. UNFORTUNATELY, CARNIVAL IS NOT ABLE TO EXPEDITE THE RELEASE OF BANK HOLDS.
Only wine or champagne that is ordered through The Fun Shops can be served in the dining room or Steakhouse. If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened. Should guests wish to consume their wine or champagne in themain dining room, specialty restaurant or bar, a $15.00 USD corkage fee, per750-ml bottle, will be charged. A corkage fee is a charge that is assessed, attime of service, for every bottle that is served and not bought on thepremises. You must personally carry-on any boarding documentation (passports, visas, I.D), valuables, medications and items which require special handling or that you need access to while your checked luggage is being delivered.
The assessment of this charge does not allow a guest to continue smoking in his/her stateroom. If a guest is found to be in violation of our smoking policy, all guests in the stateroom may be disembarked from the vessel and risk not being allowed to sail on Carnival in the future. Guests will be responsible for all financial charges and expenses to return home, and no refund of unused cruise fare will be provided.
When traveling with a minor where one parent or both parents or legal guardians are not cruising, we strongly recommend bringing an original, signed letter from the absent parent(s) or legal guardians authorizing the minor to travel with you. This will expedite processing by the Department of Homeland Security. Travel Documents and Online Check-In Carnival wants to make boarding your "Fun Ship" cruise as easy as possible. The links below will supply you with important information on the Carnival embarkation process. Most commonly asked questions can be answered by reviewing this section. If you are still unable to find what you are looking for, please contact us, and a Carnival representative will be happy to help you.
